Sales Policy for Fransplunie Store

Effective Date: January 8, 2025

Welcome to Fransplunie Store! We are thrilled to offer you a wide range of high-quality home goods and essentials, carefully selected to enhance your daily life. Whether you’re looking for kitchen gadgets, household tools, or home decor, Fransplunie Store is here to provide you with an excellent shopping experience. Below is a detailed explanation of our Sales Policy to help guide your shopping journey. We encourage you to read the following terms and conditions, which govern your purchases on our website fransplunie.com.

1. Introduction to Our Sales Policy

At Fransplunie Store, we believe in offering exceptional customer service while maintaining transparency about the products we sell. Our Sales Policy is designed to make your shopping experience as smooth and straightforward as possible. By making a purchase from our website, you agree to abide by the terms outlined in this policy, which are subject to change at any time. Our aim is to ensure that you are fully informed about all the important aspects of buying from us, from product details to shipping and returns.

2. Product Information and Availability

Fransplunie Store strives to ensure that all products listed on our website fransplunie.com are available for immediate purchase. However, due to high demand or unforeseen circumstances, certain items may become out of stock temporarily or permanently. If an item you’ve ordered is out of stock, you will be notified promptly via email or phone, and we will provide you with the option to:

  • Select an alternative product.
  • Wait for the item to be restocked (if applicable).
  • Receive a full refund for the out-of-stock item.

We make every effort to keep our website up-to-date with accurate product descriptions, including sizes, colors, and materials, but please be aware that variations in lighting and monitor settings may result in slight differences in how products appear on your screen.

3. Pricing and Payment Methods

The prices displayed on our website fransplunie.com are in United States Dollars (USD) and may be subject to change. The final price of the products at checkout will include applicable taxes and shipping fees. Prices do not include import duties or other international fees, which may apply for customers outside the United States.

We offer a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed securely via our payment gateway to ensure your data and financial information are protected. For your peace of mind, we use SSL encryption to safeguard your personal and payment details.

4. Order Processing and Confirmation

Once you place an order with Fransplunie Store, you will receive an email confirmation with your order details. Please check this confirmation carefully to ensure all information is correct, including the products you ordered, your shipping address, and the payment method. If you notice any discrepancies, contact us immediately at info@fransplunie.com or call us at (304) 367-1541 to resolve the issue.

After your order is processed, we will send you a shipping confirmation email with tracking details. Please note that processing times may vary depending on the availability of products, order volume, and other factors. Our typical order processing time is between 1-2 business days, excluding weekends and holidays.

5. Shipping and Delivery

Fransplunie Store offers both domestic and international shipping options to ensure your products arrive in a timely manner. We partner with reputable shipping carriers to handle your orders with care. The estimated delivery time will depend on the shipping method selected during checkout and your delivery location.

Domestic Shipping:

  • Standard shipping typically takes 3-7 business days.
  • Expedited shipping options are available at checkout for faster delivery.

International Shipping:

  • We offer international shipping to select countries. Delivery times may vary depending on your location and customs processing.

Please note that shipping fees are calculated based on the weight of your order and your location. You can view the shipping cost at checkout before completing your purchase.

If there are any delays with your shipment, we will notify you as soon as possible, and you can track your package using the tracking number provided.

6. Returns and Exchanges

At Fransplunie Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a flexible return and exchange policy. Please note that all returns must comply with the following conditions:

  • Returns are accepted within 30 days from the date of purchase.
  • The item must be unused, in its original condition, and in its original packaging.
  • Products that are damaged or used will not be eligible for a refund or exchange unless they are covered by our warranty policy.

To initiate a return or exchange, please contact us at info@fransplunie.com or call us at (304) 367-1541 with your order details. Our customer service team will provide you with the necessary instructions and a return authorization number (RA number) to process your return.

Returned items will be refunded to the original payment method. Please allow up to 7-10 business days for the refund to be processed.

7. Order Cancellations

We understand that sometimes plans change, and you may need to cancel an order. If you wish to cancel your order, please contact us immediately. We are only able to cancel orders that have not yet been shipped. Once an order has been dispatched, it cannot be canceled, but you can still return the product according to our Returns and Exchanges policy.

To cancel your order, please contact us at info@fransplunie.com or call (304) 367-1541. Be sure to include your order number and the reason for cancellation.

8. Customer Support and Assistance

At Fransplunie Store, we are dedicated to providing excellent customer support. If you have any questions or need assistance with your order, don’t hesitate to reach out to us. Our customer support team is available during business hours to help with any inquiries regarding products, payments, shipping, returns, and more.

You can contact us via:

Our team will respond to your inquiries as quickly as possible, usually within 1-2 business days.

9. Security and Privacy

Your security is a top priority at Fransplunie Store. We use the latest encryption technology to protect your personal and financial information during transactions. We do not share or sell your personal details to third parties, except as required by law. For more information on how we handle your data, please refer to our Privacy Policy available on our website.

10. Changes to Our Sales Policy

Fransplunie Store reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. It is your responsibility to review this policy periodically for any updates.

For any questions or concerns regarding our Sales Policy, please don’t hesitate to contact us at info@fransplunie.com or call us at (304) 367-1541.

Thank you for choosing Fransplunie Store for your home essentials. We look forward to serving you!

Fransplunie Store
322 Haymond St Fairmont, West Virginia (WV), United States
Phone: (304) 367-1541
Email: info@fransplunie.com
Website: www.fransplunie.com